Training Policies

To view upcoming course offerings from the Association as well as other County trainings available to members, please visit our Event Calendar.

Training Category Caps

There are restrictions to the number of credits members can take each 4-year window for specific categories of trainings. These limits are broken down as follows:

• Members are limited to 7 (seven) Proficiency credits within their current 4-year certification window
• Members are limited to 7 (seven) credits for Online Trainings. Online refers to any recorded training, even if it was originally live, if the recorded version is being watched then it is considered an Online Training and must be submitted as such for credits
• There is no limit to the number of Competency credits

To learn more about the Association’s training categories please click here.

Submission Of Training Attendance for Member Credits

All verification documents and credit fees for accredited classes must be received within 90 days from the date of a class being taken for members to receive credits. Any verification documents/payments received after 90 days will not be considered valid and members can not receive credits for the class in question.

Please Note: The invoice # must be on the check (or a copy of the invoice included with check) to expedite class payment processing. The Association will not be held responsible if this information is not included and processing time falls outside the 90-day window for members to receive credits.

Training verification documents can be found below. It is the member’s responsibility to obtain verification documents from trainings they attend and then submit to their County Membership Manager for processing.

For more information on submitting Group Class Activities please log in to Member365 and go to the Member Resources tab from the main menu.

Non-payment of Membership Fees

Renewal memberships paid 90 days after the start of the Association’s fiscal year starting July 1 are considered late and will be subject to the following penalties that affect a member’s ability to take classes and receive credits. These penalties will be removed once payment has been received in full.

• Individual Memberships (Associate, Affiliate & Principal): Individual memberships that have not been paid for more than 90 days after submission for membership will be placed in inactive status and members will be unable to access the Association’s membership portal, sign up for classes, receive credits or receive critical communications until payment in full is made.
• County Memberships: County memberships that have not been paid for more than 90 days after July 1 will be placed in inactive status and all members within that county program will be unable to access the Association’s membership portal, sign up for classes, receive class credits or receive critical communications

Below is a list of policies for member’s related to event registration and receive credits when participating in an in-person course.

REGISTRATION

When an in-person training has a fee associated to it the following policies apply

• An administrative withdrawal fee of $25 will be charged for processing a cancellation
• Any cancellations after a designated event withdrawal date (normally 10 days prior to the event) will not receive a refund and event payment must be made in full

ATTENDANCE

• You must arrive no later than 10 minutes after the start of a class to receive credits. Any members that attempt to join after 10 minutes from the start of an in-person course will not be admitted
• For trainings taken at the Association’s annual conference, registrants must scan into each training to receive credits for a course
• You must attend the entire course to receive credits

Below are a list of policies for member’s to receive credits when participating in a virtual course.

• Members are responsible for ensuring they have the received training links for any virtual trainings they have registered for. It is not the responsibility of the Executive Office to confirm receipt. Please be sure that you have opted in to receive emails from us by logging into your Member365 Portal and under My Account click on Email Notifications and be sure to hit Subscribe.
• You must be registered for a course to receive credits. Courses are open for registration up to a day before the start of training. If you attend a training without registering – You will not receive credits
• By signing up for a virtual training you are agreeing to be recorded
• Members can not share a provided training link with others. Any members that join via a shared link will not be given credit for a course
• You must arrive no later than 5 minutes after the start of a class to receive credits. Any members that attempt to join after 5 minutes from the start of an online course will not be admitted
• You must attend the entire course to receive credits
• To receive credits the member’s first and last name must be visible on Zoom. A member can rename their profile by clicking on the 3 small dots next to their name and select “Rename” to change
• Members are responsible for ensuring they have the received training links for any virtual trainings they have registered for. It is not the responsibility of the Executive Office to confirm receipt. Please be sure that you have opted in to receive emails from us by logging into your Member365 Portal and under My Account click on Email Notifications and be sure to hit Subscribe.